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Bitdefender Total Security 2014 Value M2 (3-PCs/2-Yrs)

Platform : No Operating System
3.7 3.7 out of 5 stars 170 ratings

About this item

  • Ultimate anti-malware defense for your data
  • Guards your online transactions; Protects your digital identity
  • Reveals your kids' online activities; Restricts them when necessary
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Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Product Dimensions ‏ : ‎ 7.5 x 5.25 x 1.25 inches; 2.4 ounces
  • Item model number ‏ : ‎ SB11052003EN-M2
  • Date First Available ‏ : ‎ August 21, 2013
  • Manufacturer ‏ : ‎ Bitdefender
  • ASIN ‏ : ‎ B00EOGGDXO
  • Customer Reviews:
    3.7 3.7 out of 5 stars 170 ratings

Product Description

Bitdefender Total Security is the acknowledged Antivirus of the Year. With a non intrusive and extremely fast scanning technology, it offers the ultimate silent security against e threats.

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Customer reviews

3.7 out of 5 stars
3.7 out of 5
170 global ratings

Customers say

Customers like the quality, ease of installation, and security of the software. For example, they mention it works well, it's easy to use, and a solid internet security product. That said, some complain about the speed and performance. Opinions are mixed on technical support.

AI-generated from the text of customer reviews

44 customers mention44 positive0 negative

Customers are satisfied with the quality of the software. They mention that it works well, is easy to install, and works unnoticeably in the background. Some say that it does not require extensive review of some thick manual.

"...The software provides a widget that you can place on you desktop that tells you when your attention is needed, when scans are taking place and much..." Read more

"...Since installing on autopilot mode the software has remained reasonably unobtrusive...." Read more

"...It has not required extensive review of some thick manual. Better, I have not felt the need to visit the User Forum or contact support...." Read more

"...It works well, picked up a couple of things that Norton 360 did not pick up, and has not slowed down my laptop...." Read more

21 customers mention18 positive3 negative

Customers find the installation of the software easy. They say it's unobtrusive, with no reduction in computer speed. Customers also appreciate the great tech support and the ease of use.

"...All installs went fine. Set up was easy...." Read more

"...The configurations are so easy anyone can use them. Go bit defender and you will not go wrong" Read more

"...The install was very easy and quick. It lives up to it's reputation and is easy to use...." Read more

"Bitdefender Total Security is pretty simple to install once it's done it woks real good, the only thing I see is that it's a little slow doing..." Read more

21 customers mention21 positive0 negative

Customers are satisfied with the security of the software. They mention that it is a solid internet security product, with an excellent antivirus and firewall. It has privacy controls, file encryption, and is great for banking security. It is well trusted and has a vulnerability scan that lets them know when their system has s issues.

"...You will also receive a popup on bad sites. The software has a vulnerability scan that lets you know when your system has a vulnerability such as..." Read more

"...Again, do not buy this product! It may be good at eliminating viruses (according to the reviews) but having it on my system is worse than having a..." Read more

"Internet security means secure browsing, fast interception of problems, no key logging, safe money transactions, fast updates, and reliability...." Read more

"...I've been using Bitdefender now for several years and my computer has not become infected. Can't say the same when I was using Norton." Read more

18 customers mention14 positive4 negative

Customers like the value of the physical software. They mention that the price for 2 years of coverage is great, and the product is a great antivirus at a good price.

"...In the way of value, the Value pack is cost effective because you get a 3pc / 2 year lease on the software...." Read more

"...Defender has enchanted this user with a superior product at a very affordable price...." Read more

"...Overall I'm pleased with the product and the prices for 2 years of coverage is great." Read more

"...Do not buy this product. It is a bad product and customer service is terrible!..." Read more

7 customers mention4 positive3 negative

Customers have mixed opinions about the technical support of the software. Some say that it's easy to install and use, and doesn't need much input from the user. However, others say that the assistance provided is pathetic and the product is a nightmare.

"works well while not being intrusive. They e-mailed right away asking if any problems when did something usual during normal use." Read more

"...And when they did, their assistance was pathetic...." Read more

"Easy to install and use, very unobtrusive with no reduction in computer speed. Rated by many professional reviewers as the top anti-virus software...." Read more

"...after using Kaspersky for several years and I like it, interface was a little tricky at first only because it was different...." Read more

26 customers mention7 positive19 negative

Customers are dissatisfied with the speed of the software. They mention that it slowed their computer down, took forever to start up, and did not load as easy as it should. Some say that the interface is hard to use and too complicated. They also mention that the internet security is a little hard getting set up.

"...It really bogged my computer down and I have an Alienware. Just stay away from it!" Read more

"...response time (it was just a simple yes or no question), the machine slowing, and the lack of two-factor authentication keep me from giving it more..." Read more

"Internet security means secure browsing, fast interception of problems, no key logging, safe money transactions, fast updates, and reliability...." Read more

"...This process required quiet a bit of time as the computer became slower and slower and eventually almost unresponsive...." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the performance of the software. They mention that it has a lot of problems with it popping up and closing them out of their computers. They also say that it doesn't work well with proprietary programs, and that it constantly pops up. Some complain that it didn't worked on their Vista computer but did work on Windows 7. They also mention that the wireless function would not work, and there are lots of pop-ups and banners.

"...But once installed, internet explorer stopped working. Then, when restarted, Bitdefender hijacked the reboot and requested that I do a scan...." Read more

"...Some people have complained that there are lots of pop-ups and banners...." Read more

"...I rebooted the PC and found that my wireless function would not work...." Read more

"...And it is forever popping up and want a code put in. I think once it is put it that should be enough. I find this for security to be very irrating." Read more

5 customers mention0 positive5 negative

Customers have reported issues with the ease of starting the software. They mention that Disney's Split Second game wouldn't even start, it was not loaded and working completely, and the Chrome browser wouldn''t start. It became slower and slower and was eventually almost unresponsive. Videos would never play and locked up programs. They also mention that they cannot even start it in safe mode.

"...I cannot even start it in safe mode. I have been waiting three days for tech support. They keep telling me they will be in touch "soon"...." Read more

"...a bit of time as the computer became slower and slower and eventually almost unresponsive...." Read more

"...man checked my computer 5 or 6 days later, it was not loaded and working completely...." Read more

"...supposedly non-interfering "Game Mode" was on the Chrome browser would not start, but IE would...." Read more

Top reviews from the United States

Veni Vidi Vici
5.0 out of 5 stars Versatile, Unobtrusive, Great customer service
Reviewed in the United States on December 9, 2013
Verified Purchase
I found this to be a major improvement from my past McAfee suite. This offers many useful tools and seems to silently be at work at all times. They provide alerts and weekly reports. The "wallet" feature gives you the option to store multiple passwords. I was especially impressed when one computer gave a warning message that could not be corrected. An option is provided to have Bit Defender upload all pertinent data. It took quite awhile, but all was automatic. Within 24 hours their tech analyzed the issue and emailed a very detailed and easily done solution. All of this for 3 computers for 2 years at a nominal cost.

Note to those confused by the edition: Even though it says 2014 in the title, the box will not say that anywhere. Apparently several security software companies have gone this route of not identifying the current edition by year. For Bit Defender the only clue is the different graphics on the box as compared to the old one.
6 people found this helpful
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Webbj
5.0 out of 5 stars Great Product
Reviewed in the United States on February 13, 2014
Verified Purchase
I made a switch from Kaspersky to Bitdefender just to see what the big deal is with Bitdefender as it's rated as the #1 security software of course followed by Kaspersky. I read all of the reviews but had try for myself. I have not had one days trouble with the program. I'm not sure why users are having so much trouble with the program. It does everything in the background causing me to only react to specific events. In the way of value, the Value pack is cost effective because you get a 3pc / 2 year lease on the software. I paid about $46-48 for Kaspersky for 3pc/1 year. With Bitdefender, same price for 3pc/ 2yrs. It has quite a few components that comes with the program. Besides an excellent antivirus and firewall, it has privacy controls, file encryption, anti spam, ID theft protection, parental controls, tune-up and encrypted password capability called wallet. The program allows you to type in usernames and passwords into browser/ web sites and the Wallet stores this data is a safe and encrypted location. When you visit the site again, the Wallet adds the username/password for you. Bitdefender also shows whether websites are consider safe or not. It places a green or red check mark to mark the safety of the site. You will also receive a popup on bad sites. The software has a vulnerability scan that lets you know when your system has a vulnerability such as missing a new Windows update. The software provides a widget that you can place on you desktop that tells you when your attention is needed, when scans are taking place and much more. Once you have installed and registered the software, the system you placed the program on is now registered to your online account. This allows you to track the system/device through Bitdefender's website.
One person found this helpful
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Maria Heintz
1.0 out of 5 stars Warning! Do not buy this product!
Reviewed in the United States on December 5, 2013
Verified Purchase
This is the worst product I have ever purchased! It is ridiculous! I have a brand new computer that worked perfectly, but my free McAfee trial was running out, so I bought this. It had good reviews, though some said there were installation problems if your computer is infected with malware. My computer was not infected at all. But once installed, internet explorer stopped working. Then, when restarted, Bitdefender hijacked the reboot and requested that I do a scan. Fine, I did a scan. But I cannot reboot it without it continually hijacking my system. I cannot even start it in safe mode. I have been waiting three days for tech support. They keep telling me they will be in touch "soon". I work on this computer, and have not been able to work for three days!

Do not buy this product. It is a bad product and customer service is terrible!

Review update: They have "upgraded my request to the highest level of technical support and the highest priority" and it has been two more days since they did that. Five days, and not a word. Unbelievable how pathetic their support is. I will update this if/when it is finally resolved.

Second Review update: It took six days for them finally to get to my complaint. And when they did, their assistance was pathetic. They ended up recommending a website that would show me how to get into the windows recovery mode. I had been trying this for days, but I could not do it because of their software!! So I ended up reformatting my hard drive. What really upsets me about this is that I could have done it a week ago and avoided all of these headaches. I lost a lot of information, and have to reinstall a lot of software, but at least I have my perfectly working computer again and another 30 day free trial of McAfee. Again, do not buy this product! It may be good at eliminating viruses (according to the reviews) but having it on my system is worse than having a virus.
14 people found this helpful
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Kim
2.0 out of 5 stars Stay away from this!
Reviewed in the United States on April 9, 2014
Verified Purchase
This anti-virus software is horrible compare to Kaspersky. It really bogged my computer down and I have an Alienware. Just stay away from it!
One person found this helpful
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