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Logitech Wireless Headset H820e Single-Ear Mono Business Headset - Black

4.3 4.3 out of 5 stars 430 ratings

Sustainability features

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Carbon impact

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Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services

Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.

Learn more about this certification


$172.98 with 5 percent savings
Typical price: $182.49

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Purchase options and add-ons

Brand Logitech
Model Name 981-000511
Color Black
Form Factor On Ear
Connectivity Technology Wireless

About this item

  • Digital enhanced Cordless telecommunications (DECT) spectrum wireless connectivity Headset: 6.5 H x 6.8 L x 2 D inches. Base: 5 H x 2.8 L x 3.3 D inches.
  • In-call LED indicator light. Compatible with WindowsVista, Windows 7 or Windows 8 32-bit or 64-bit, Windows 10, Mac OS X 10.7 or higher, Linux, Available USB port, AC power
  • On-boom mute button and mute indicator LED light
  • Intuitive on-ear call controls. Auto Pair by docking
  • Battery type-Lithium ion. Microphone type-Bi-directional ecm. Operating voltage 1.4 to 5.0v dc
  • Untethered and free to roam the office With DECT spectrum wireless connectivity provides an exceptional wireless range of up to 300 feet that won’t interfere with Wi-Fi devices
  • Enterprise-quality audio and all-day comfort technology like the acoustic echo cancelation, DSP audio and a noise canceling mic make the H820e ideal for the busiest workspaces

Frequently bought together

$179.50
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Logitech Wireless Headset H820e Single-Ear Mono Business Headset - Black
Logitech Wireless Headset H820e Single-Ear Mono Business Headset - Black
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Price$179.50$24.99-21% $54.99
List:$69.99
$124.16$137.00-27% $10.99
List:$14.99
Delivery
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Wednesday, May 22
Get it May 22 - 29
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Customer Ratings
Sound quality
4.3
4.2
4.6
4.0
4.3
3.8
Noise cancellation
4.2
3.9
4.4
3.9
4.1
3.3
Volume control
4.5
4.3
4.5
5.0
2.8
Comfort
4.9
4.1
4.3
3.5
Sold By
Experbays-store1
Amazon.com
JIAMQISHI-US
SpaceBound
Leitner Headsets
Amazon.com
connectivity tech
Wireless
Wired
Wireless
USB
Wireless DECT 6.0 Level A (Up to 350 FT)
Wired
headphones form factor
On Ear
On Ear
On Ear
Over Ear
On Ear
On Ear
connector type
wireless
USB Type A
usb,wireless
usb-a,wireless
usb,usb-a,usb-c,wireless
3.5mm Jack
noise control
active noise cancellation
adaptive noise cancellation
active noise cancellation
sound isolation
headphones jack
USB
usb
3.5 mm Jack
usb
USB
3.5 mm Jack
cable feature
Without Cable
Retractable
Without Cable, Retractable
Without Cable
Without Cable
Retractable
control type
Call Control
Volume Control
Volume Control, Volume control, Call Control
Media Control
Media Control
Media Control

What's in the box

  • Headset - wireless - DECT
  • Charging stand
  • Looking for specific info?

    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here [PDF ]

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    Logitech Wireless Headset H820e Single-Ear Mono Business Headset - Black

    Logitech Wireless Headset H820e Single-Ear Mono Business Headset - Black


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    Product guides and documents

    Product Description

    Logitech Wireless Headset Mono H820e
    View larger
    Included dock charges and pairs the headset
    View larger

    Logitech Wireless Headset Mono H820e

    Roam-Free, Distraction-Free Communication

    Logitech’s best wireless headset combines enterprise-quality audio with the ability to move freely around the office. Now you don’t always have to be at your computer to answer calls—and you can walk over to a co-worker’s office for a quick answer while your customer is still on the call. With the single-ear design, you can enjoy crystal clear calls and still keep one ear open to your surroundings. Ultra-lightweight and finished with a padded leatherette headband and earpad, the H820e feels comfortable, even during long hours of use.

    Enterprise Quality Audio with Intuitive Call Controls

    Digital Signal Processing and dynamic equalizer technology precisely adjust mic and speaker audio for the best sound quality. Plus, you’ll hear and be heard in true wideband audio, ensuring a more natural and true-to-life listening experience. On the H820e, the mute button is always close at hand on the microphone boom. A mute indicator light makes it easy to see when your mic is on or off. On-ear answer/end and volume buttons give you quick access to call controls while the raised button design allows you to instantly identify the right one by touch—without looking away from your work.

    300 Foot Wireless with Auto Pairing

    Walk around the office and stay productive during conference calls with 100 meter (300 ft.) wireless range and up to 10 hours of talk time on a single charge. The included charging dock automatically pairs the headset so it’s easy to use at any workstation in large deployment or hot desking situations.

    Wide UC compatibility

    Optimized for Microsoft Lync, Cisco compatible,* and compatible with most business-grade UC platforms ensures easy integration with your applications. (* See Cisco Developer Network Marketplace catalog for the latest version.)

    Noteworthy Features
    • In-call LED indicator light
    • Intuitive call controls
    • 300 ft. wireless with auto pairing
    • Wide UC compatibility
    • Flexible noise-cancelling mic
    • Enterprise quality audio
    CompareB530 USB HeadsetPerfect for Internet calling and video conferencing on any budget.USB Headset H650eDelivers DSP enterprise quality audio and user-friendly features like a clever in-call LED light that minimizes interruptions.USB Headset H820eEnterprise-grade DECT wireless headset. In-call LED light, on-boom mute button, and LED mute indicator light.Compatible with all leading UC platforms✓✓✓Optimized for Microsoft Lync✓✓✓Certified for CiscoUnlimited (USB wired connectivity provides constant power)✓✓10 hrs. wideband talk time (include charging base)On-ear controls for answering/ending calls*, adjusting volume, mute microphone (*With Microsoft Lync deployments.)✓✓In-line control for answering/ending calls*, adjusting volume, mute microphone (*With Microsoft Lync deployments.)Indicator light✓ System Requirements: Windows Vista or highermacOS 10.7 or higherLinux One USB 2.0 port|Compatible with most leading UC platforms such as Skype and Skype for Business Google Hangouts Pro Cisco and more.1

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Carbon impact

    Carbon emissions from the lifecycle of this product were measured, reduced and offset.

    As certified by
    Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services

    Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.

    Learn more about this certification

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    430 global ratings

    Customers say

    Customers like the sound quality, quality and performance of the headset. For example, they mention that it works well, has a great range and is comfortable. That said, they say it works great with Mumble, Vent, and Teamspeak.

    AI-generated from the text of customer reviews

    87 customers mention67 positive20 negative

    Customers like the sound quality of the headphones. They mention that the sound is clear, loud, and the microphone records pretty good audio. They also say the audio stays stable and that it's easy to see when you are muted.

    "...But 99 percent of the time, it’s perfect. Crisp sound; never breaks up...." Read more

    "...The microphone records pretty good audio overall, though one complaint that I have is that it doesn't seem to filter out background noise as well..." Read more

    "...wonderful and when I use it for Discord, I've been told that I'm crystal clear...." Read more

    "...lasts for about 10-12 hours or so of constant use and the audio stays stable even when over 40 feet away in my back yard playing with the dog!..." Read more

    75 customers mention69 positive6 negative

    Customers are satisfied with the quality of the headset. For example, they mention it's well-built, reliable, and has a sturdy receiver base. Some say that the sound quality is amazing and there are no glitches or quality problems. Overall, most are happy with their purchase and recommend it to others.

    "...But 99 percent of the time, it’s perfect. Crisp sound; never breaks up...." Read more

    "...Thank goodness for this high-quality, extraordinary product. If I could give it six stars, I would." Read more

    "...It's wonderful and when I use it for Discord, I've been told that I'm crystal clear...." Read more

    "...-Pretty large range (no reception issues so far)-Solidly built construction..." Read more

    58 customers mention41 positive17 negative

    Customers like the performance of the headset. They say it works well, is easy to set up, and works great with Mumble, Vent, and Teamspeak. Some say the replacement works beautifully and the sound quality is great. It works fine on Windows, but not on their MacBook Air. It's comfortable to wear and works perfectly for voice chat. Customers say it also works all around their home and for Zoom and TEAMS meetings.

    "Works perfectly for voice chat...." Read more

    "...on the boom and easy access mute button are collectively a powerful tool that allows total freedom from the desk...." Read more

    "...It was working fine one day, the next day I went to use it and it's completely dead, nothing I tried will get it to charge again, and there isn't..." Read more

    "...Works great with Mumble, Vent, and Teamspeak -- setup was seamless, it showed up in each application as USB headphones and a microphone, took no..." Read more

    47 customers mention47 positive0 negative

    Customers are satisfied with the range of the headphones. For example, they mention that it has a good distance, is awesome, and has teh confirmed 300 ft radius. Some appreciate the wireless feature, which gives them freedom from the wire.

    "...The range is amazing. I can walk all over my house, upstairs and down, no problem...." Read more

    "...The range seems to be pretty good to me - I have a small 918sqft townhome and I can hear and talk clearly from any part of it...." Read more

    "...-Pretty large range (no reception issues so far)-Solidly built construction..." Read more

    "...Call quality was great and the wireless is nice but that push to talk thing doesn't work that well when you're not at the keyboard...." Read more

    42 customers mention30 positive12 negative

    Customers like the comfort of the headphones. They mention that it's super comfortable, has a sturdy receiver, and the ear cushion is super soft. They also say that the battery lasts all day and that it is comfortable to keep on their head all day.

    "...Crisp sound; never breaks up. The ear cushion is super soft, the boom arm is flexible and the battery last ALL day. The range is amazing...." Read more

    "...The earpiece itself is pleather and fairly comfortable but I found it to isolate sound too well and my ear got kind of sweaty after wearing it for..." Read more

    "...I dont know the cause of this problem.-Headset is a little tight (see next paragraph).-Mute button is not the easiest to find...." Read more

    "...It is very comfortable to wear for hours at a time and is easy to mute and adjust volume directly on the unit itself...." Read more

    27 customers mention22 positive5 negative

    Customers like the mute function of the headphones. They say the dedicated muting button with a light at the tip of the mic is easy to use. They also appreciate the red light indicating that the earphones are on mutt. Overall, customers are satisfied with the sonic performance and convenient buttons for muter and volume.

    "...It is very comfortable to wear for hours at a time and is easy to mute and adjust volume directly on the unit itself...." Read more

    "...The red mute indicator on the boom and easy access mute button are collectively a powerful tool that allows total freedom from the desk...." Read more

    "...This headset allows me to remotely mute and walk around my entire 2300 sqft house to make a quick meal or answer the front door without missing..." Read more

    "...I like the mute function and like that you can see the red light indicating the mute button is on.I'd give it 4.5 stars if I could." Read more

    23 customers mention20 positive3 negative

    Customers like the ease of installation. They mention it's easy to setup and works flawlessly on either Windows or Mac. They appreciate the quality of the design and ease-of-use of the charging cradle station. The integration with the software has been great. The base is weighted and the headset slides into place with little effort. They also mention that there are no special drivers to install under Win 7 and 10. The system recognized the headset immediately and they were able to use it for a Skype call right away.

    "...in the dock's USB cable to my Windows 10 PC, the device was immediately recognized...." Read more

    "...There are no special drivers to install under Win 7 & 10 (the OSs I tested), which is important if you need to use this on a corporate workstation..." Read more

    "...They're all of these things. The setup is easy, the base sturdy, the sound is clear and loud...." Read more

    "...Works great with Mumble, Vent, and Teamspeak -- setup was seamless, it showed up in each application as USB headphones and a microphone, took no..." Read more

    34 customers mention21 positive13 negative

    Customers have mixed opinions about the battery life of the headphones. Some mention that the range is great, and the already-long battery life is a non-issue with the sleek design. The battery easily lasts 5+ hours straight through, and it fully recharges within 1-2 hours from fully drained state. However, others say that the charge seems to run out after about eight hours, and that the headset stopped charging after 9 months of use.

    "...The ear cushion is super soft, the boom arm is flexible and the battery last ALL day. The range is amazing...." Read more

    "...of this because after approximately 9 months of use, the headset stopped charging...." Read more

    "...-Battery fully recharges within 1-2 hours from fully drained state-Great battery lifeCons:-..." Read more

    "...but still in 2022, this headset on a single charge, easily lasts 5+ hours straight through (been on calls that long multiple times)...." Read more

    This Headset can work with Mitel Softphone and Discord
    5 Stars
    This Headset can work with Mitel Softphone and Discord
    After trying to make a different company's supposedly compatible with Mitel headset work and failed, I turned to my old reliable company for computer needs. I made the purchase for using as a work from home headset to go with Mitel. It's wonderful and when I use it for Discord, I've been told that I'm crystal clear. In addition, I can walk outside to let the dog out and still be heard from quite a decent distance. Lastly, if you're going to purchase this headset, keep your "p's" from popping with a fantastic foam cover. I have since purchased a second headset for my office as I'm going back in full time. I will never stray from Logitech, from keyboards to wireless headset- it's been a rockstar. Also, at the office, I can go into my warehouse and still have a conversation which is through a brick wall. WIN all around!
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    Top reviews from the United States

    Reviewed in the United States on December 15, 2019
    The only complaint I have is that sometimes I’d like to be able to turn the volume up a little higher than it will go. If you like mono headsets, you know you have to overcome the background noise since one ear is not covered. But 99 percent of the time, it’s perfect. Crisp sound; never breaks up. The ear cushion is super soft, the boom arm is flexible and the battery last ALL day. The range is amazing. I can walk all over my house, upstairs and down, no problem. If you work on the phone through your pc from home, buy these now. Seriously. It changed my life.
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    Reviewed in the United States on March 19, 2018
    I've been a Dragon NaturallySpeaking user for 15 years, and I've always used an old VXI wired single-muff headset. It was the highest rated speech-recognition USB headset in the world for many years.

    Its wires were frayed and earmuff foam nearly disintegrated, so I finally decided to replace it. When I saw this industrial-strength Logitech headset on Amazon, I figured I'd give it a try. I'm glad I did. Its accuracy is noticeably better than my old headset, and it was perfectly simple to set up.

    I like the way the computer doesn't need to know there is any wireless sorcery going on. There's no struggling with any Bluetooth connections. Everything happens between the Logitech headset and its handsome and reassuringly heavy desktop dock. The link between headset and dock is so perfect, and the resulting accuracy of its speech recognition is so flawless, I was impressed.

    To pair headset and dock was a simple matter of plugging in the power and placing the headset in its dock. After plugging in the dock's USB cable to my Windows 10 PC, the device was immediately recognized. With a few clicks, I made the headset my default audio input device, and when I fired up NaturallySpeaking, it's as if the two had been old friends for 15 years. Thank goodness for this high-quality, extraordinary product. If I could give it six stars, I would.
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    Reviewed in the United States on January 27, 2015
    Works perfectly for voice chat. I actually use mine for gaming rather than for business use and while expensive it is a good deal cheaper than most of the other wireless options out there. The range seems to be pretty good to me - I have a small 918sqft townhome and I can hear and talk clearly from any part of it. I have the docking station located on top of my desk with plenty of free space around it so perhaps this helps.

    Speech sounds fairly crisp and clear off of the mono speaker though music will obviously sound terrible since it is tuned for a pretty specific purpose. The microphone records pretty good audio overall, though one complaint that I have is that it doesn't seem to filter out background noise as well as my previous cheapo Sennheiser PC21 headset. People over skype can hear by cat meowing on the floor, chimes in the other room, etc. The microphone is likely not as directional as it could be.

    I've worn the headset for up to about 4 hours with no noticeable discomfort. The side without the earpiece is kind of a hard flexible rubber - some with larger heads may have some discomfort with it in which case I would recommend putting some foam tape or something over it. The earpiece itself is pleather and fairly comfortable but I found it to isolate sound too well and my ear got kind of sweaty after wearing it for extended periods of time. I switched over to a 50mm foam earpad that was intended for the PX100 which allowed my ear to breathe better and for me to hear sounds from the left speaker. I found a relatively thick earpad and rounded off some of the sharp edges of the rim that the earpad latches onto for maximum comfort.

    I have not tested the maximum battery life of this headset yet, and I have no issues to report with the charging dock at all.
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    Reviewed in the United States on July 24, 2021
    After trying to make a different company's supposedly compatible with Mitel headset work and failed, I turned to my old reliable company for computer needs. I made the purchase for using as a work from home headset to go with Mitel. It's wonderful and when I use it for Discord, I've been told that I'm crystal clear. In addition, I can walk outside to let the dog out and still be heard from quite a decent distance. Lastly, if you're going to purchase this headset, keep your "p's" from popping with a fantastic foam cover. I have since purchased a second headset for my office as I'm going back in full time. I will never stray from Logitech, from keyboards to wireless headset- it's been a rockstar. Also, at the office, I can go into my warehouse and still have a conversation which is through a brick wall. WIN all around!
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    5.0 out of 5 stars This Headset can work with Mitel Softphone and Discord
    Reviewed in the United States on July 24, 2021
    After trying to make a different company's supposedly compatible with Mitel headset work and failed, I turned to my old reliable company for computer needs. I made the purchase for using as a work from home headset to go with Mitel. It's wonderful and when I use it for Discord, I've been told that I'm crystal clear. In addition, I can walk outside to let the dog out and still be heard from quite a decent distance. Lastly, if you're going to purchase this headset, keep your "p's" from popping with a fantastic foam cover. I have since purchased a second headset for my office as I'm going back in full time. I will never stray from Logitech, from keyboards to wireless headset- it's been a rockstar. Also, at the office, I can go into my warehouse and still have a conversation which is through a brick wall. WIN all around!
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    3 people found this helpful
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    Reviewed in the United States on June 3, 2019
    EDIT: I'm editing my initial review of this because after approximately 9 months of use, the headset stopped charging. It was working fine one day, the next day I went to use it and it's completely dead, nothing I tried will get it to charge again, and there isn't much information online about whether there are any steps that can be taken to fix it.

    ORIGINAL REVIEW:
    First, the great:
    The sound quality on these is awesome, but on the receiving and sending ends. It is very comfortable to wear for hours at a time and is easy to mute and adjust volume directly on the unit itself. When gaming, it's easy to hear the voice chat in your ear without affecting your ability to hear the game from that side as well.
    The reason I rated noise cancellation 1 star is because it's a single-ear headset and doesn't really block sound on the side with the speaker, but when buying a single-ear headphone, that's actually a good thing. I like to remain aware of ambient sound when gaming.
    The battery lasts for about 10-12 hours or so of constant use and the audio stays stable even when over 40 feet away in my back yard playing with the dog!
    The only criticism I have for this, and it's a big issue: You can't use the headset while it's charging. Even if you jury-rig a charging solution for it, the audio doesn't work at all while it's charging. You can get a quick charge that'll last 30-60 minutes or so from just 5-10 minutes on the charger, but that requires down time to charge it up. If you're going to have a long gaming session, you're going to need to take a break at some point to charge it, and i haven't found a way around it.
    5 people found this helpful
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    Top reviews from other countries

    TJ
    5.0 out of 5 stars Super device. Clear audio coming in and going out
    Reviewed in Canada on August 26, 2015
    Super device. Clear audio coming in and going out; buttons all in obvious spots and easy to access. Hit mute on the boom and the end of the boom lights up red so you can see in your peripheral that it's muted. Volume up is a raised button and down is a lower button, on either side so you don't make mistakes. Want to pick up a call? Just hit the end of the boom.

    Really great, and wish i had gotten this a while ago.

    Only minor complaint is it is a bit tight for big heads. I'm hoping it'll break in, but it'd be tough to wear this for long stretches at a time. An hour call here or there is totally fine though.

    Drops into the recharge stand super easily, stand is well weighted and doesn't move around.

    They thought of everything except big heads.
    3 people found this helpful
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    stephanie gibson
    5.0 out of 5 stars Exceptional quality
    Reviewed in Canada on January 17, 2022
    Battery stay for the hole day without charging again. Exceptional sound for me and for people who hear me. You have a mute button with a red light that turn on when you activate the mute mode. Its confy for a hole day on the phone. Adjustable so can fut on everyone. Highly recommend it.
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    James Drury
    5.0 out of 5 stars Very clear
    Reviewed in Canada on August 2, 2017
    Great headset, microphone and earpiece both work perfectly, crystal clear sound. I've tested with YouTube, music, games and other sound bites, and everything comes through very clearly.
    JW
    5.0 out of 5 stars Not perfect...
    Reviewed in Canada on April 22, 2022
    The sound quality and installation process are great, very happy in that regard. My first set had a defect with the charging connection and needed to be replaced after two weeks. It's been a week with the second set and no issues so far. Overall I'm happy with the headset but I will say that if I had to wear it all day, I suspect it would start to feel some discomfort as the pressure above my ears might be a bit much.
    Tom Norton
    5.0 out of 5 stars Great for Skype and link
    Reviewed in Canada on September 21, 2019
    Great sound, mic works very well. People on the other end commented about the sound quality. Convenient mute feature on the headset. Noise cancelation very good. Good range. No issues with Windows 10 Pro.
    Works as I would expect for the price. Very happy with this purchase.