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Ubiquiti Unifi Security Gateway (USG)

4.5 4.5 out of 5 stars 5,505 ratings

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About this item

  • 3 Gigabit Ethernet ports, CLI management for advanced users
  • 1 million packets per second for 64-byte packets
  • 3 Gbps total line rate for packets 512 bytes or larger
  • Integrated and managed with UniFi Controller v4.x
  • Secure off-site management and monitoring, Silent, fanless operation
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Ubiquiti Unifi Security Gateway (USG)
Ubiquiti Unifi Security Gateway (USG)
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Price$374.90-8% $289.00
List Price:$314.99
$239.00-7% $139.99
List:$149.99
$59.99-5% $69.95
List:$73.50
Delivery
Get it Apr 2 - 3
Get it Mar 28 - 29
Get it as soon as Monday, Mar 25
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Get it as soon as Monday, Mar 25
Get it Mar 26 - 28
Customer Ratings
Tech Support
3.4
3.5
3.8
3.7
3.5
User interface
4.0
4.0
4.0
3.8
Value for money
3.7
4.1
4.2
4.4
Easy to install
4.1
4.1
5.0
WiFi signal
3.9
3.4
3.0
Sold By
CA Electronics Inc
TekBoost Certified
Firewalla LLC
Amazon.com
Amazon.com
pcbay
connectivity tech
Wi-Fi Ready
Ethernet
Ethernet
Ethernet
Ethernet
number of ports
4
5
1
5
data transfer rate
3 gigabits per second
1000 megabits per second
500 megabits per second
1 gigabits per second
1 gigabits per second
1 gigabits per second
wireless standard
802 11 B
802 11 AD
802 11 A
802 11 AX
802 11 AC
frequency band class
single band
dual band
single band
single band
dual band
lan port bandwidth
10/100/1000 Mbps
10/100/1000 Mbps
10/100/1000 Mbps

Product guides and documents

What's in the box

  • Part

  • From the manufacturer

    VPN Server for Secure Communications

    A site-to-site VPN secures and encrypts private data communications traveling over the Internet.

    Convenient VLAN Support

    The UniFi Security Gateway can create virtual network segments for security and network traffic management.

    Integration with UniFi Controller

    The UniFi Controller software conducts device discovery, provisioning, and management of the UniFi Security Gateway and other UniFi devices through a single, centralized interface.

    Ubiquiti Unifi Security Gateway (USG)

    The UniFi Security Gateway extends the UniFi Enterprise System to provide cost-effective, reliable routing and advanced security for your network.

    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here [PDF ]

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    Product Description

    The Unifi Security Gateway extends the Unifi Enterprise System to provide cost-effective, reliable routing and advanced security for your network.

    Integration with UniFi Controller: Bundled at no extra charge, the UniFi Controller software conducts device discovery, provisioning, and management of the UniFi Security Gateway and other UniFi devices through a single, centralized interface.

    Powerful Firewall Performance: The UniFi Security Gateway offers advanced firewall policies to protect your network and its data.

    Convenient VLAN Support: The UniFi Security Gateway can create virtual network segments for security and network traffic management.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    5,505 global ratings

    Customers say

    Customers like the performance, connectivity, and value of the networking router. They mention that it handles everything flawlessly, it's reliable, and a great tool for managing your entire network. They also appreciate the value, security, and interface. Opinions are mixed on ease of setup, quality, and features.

    AI-generated from the text of customer reviews

    524 customers mention375 positive149 negative

    Customers like the performance of the networking router. They say that it handles everything flawlessly, is reliable, and works well over two months of uptime. Customers also mention that the software has done an excellent job of execution. They also say that the router works well with Ubiquiti APs and the Unifi software.

    "...The USG works perfectly with the entire system. They're currently up to USG Version 4.3.49.5001150 and Controller Version 5.5.20...." Read more

    "works flawlessly, little challenging to set up, patience and troubleshooting is a must...." Read more

    "I love this security device. It works well with my Ubiquiti APs and the Unifi software that I installed on a Raspberry Pi 3...." Read more

    "...Controller software I have noticed that the gateway does seem to reboot a bit more often...." Read more

    191 customers mention135 positive56 negative

    Customers like the connectivity of the networking router. They say it's a great tool for managing your entire network, and the best network equipment they have ever used. The router is a good solution for home and business environments that do not need extensive list of features. Customers also say it integrates into the Unifi environment really well, and is excellent for SOHO or someone that wants more features than consumer grade. They also mention that the product has a large user community.

    "...USG to USG VPN connections work perfectly - without issue - but getting the USG to create a connection to other devices over IPSEC requires a lot of..." Read more

    "...That really depends. On the one hand it integrates into the Unifi environment really well and the separate controller really gives you great..." Read more

    "...My biggest complaint at the moment is how the device drops offline if you take the client you used to set it up to a different subnet...." Read more

    "...seconds of downtime overall and I still think this is a good solution for a typical network...." Read more

    81 customers mention72 positive9 negative

    Customers like the value of the networking router. They say it has great performance, is powerful, and works great for its price. Some customers also mention that it's the best firewall deal on the market.

    "...solid router/firewall for Internet access that is easy to setup, inexpensive, and gives you a ton info about your network..." Read more

    "...It merely shows you that this stuff is actually enterprise grade at consumer prices...." Read more

    "...That's when i found Ubiquiti UniFi... For a reasonable price, this product line seemingly provided all of what I was looking for...." Read more

    "...I am not shocked by that as it is pretty cheap, but the spec sheet claimed otherwise...." Read more

    48 customers mention45 positive3 negative

    Customers are satisfied with the security of the networking router. They mention that it provides great firewall protection right out of the box, and it integrates with the rest of the UniFi line. Customers also say that it offers enterprise-class security, software, and hardware at a consumer price. Overall, customers are happy with their purchase and recommend it to others.

    "...This unit also has advanced intrusion detection/intrusion prevention capabilities to detect and block folks that might try to hack your network...." Read more

    "...This device not only helps protect my network, but its integration into the Unifi software means I can view detailed info about my client devices,..." Read more

    "...I feel my network is more secure and stable." Read more

    "...The firewall is about as top-notch as you can get for a hundred bucks. I paired it with the Lite AP...." Read more

    47 customers mention47 positive0 negative

    Customers are satisfied with the interface of the networking router. They mention that it has a great management interface, a better GUI, and a fantastic unified interface. However, learning the controller interface is not hard. The controller software is polished and intuitive to those with basic networking knowledge.

    "...However, while learning the controller interface is not hard (especially if you are reasonably savvy with networking) you do have to spend some..." Read more

    "...The controller software is free to use so long as you purchased the Unifi hardware, I chose to run it on Ubuntu server because again, I feel more..." Read more

    "...The controller software is polished and intuitive to those with basic networking knowledge...." Read more

    "...Solid performance for a low price- UniFi interface is pretty awesome when compared to other consumer routersCons:..." Read more

    333 customers mention199 positive134 negative

    Customers are mixed about the ease of setup of the networking router. Some mention that it's easy to setup if you follow the directions, and the software is very easy to use. However, others say that it was not as easy to set up as other unifi devices, and that the process is error prone and cumbersome.

    "...to offer and my co-workers have been blown away with the ease of management/configuration and we all love the iOS app/remove management using..." Read more

    "works flawlessly, little challenging to set up, patience and troubleshooting is a must...." Read more

    "...want a good, solid router/firewall for Internet access that is easy to setup, inexpensive, and gives you a ton info about your network..." Read more

    "...Not to mention the setup is surprisingly more simple, which I atrribute to the simple interface...." Read more

    161 customers mention88 positive73 negative

    Customers are mixed about the quality of the networking router. Some mention that it's a beautiful set up and faithful device, with a polished interface. They love the tech and the central controller. Others say that the device has poor engineering and non-existent support, with the first unit being a complete fail. They also say that there are design or manufacturing flaws in the product, and that it is not really for the average user.

    "...I really like the main dashboard screen that shows the current bandwidth utilization, your attached Unifi Devices as well as the top devices,..." Read more

    "...I do wish the controller software was more robust and allowed for an "Advanced" mode where you get the granular control like you get on..." Read more

    "...Once I got everything up and running, adding devices to a deployment is cake...." Read more

    "...I've had it for about 4 days now and it has not been an overly pleasant experience, but also not poor enough for me to actually say the product is..." Read more

    114 customers mention71 positive43 negative

    Customers have mixed opinions about the features of the networking router. Some mention that it provides all the advanced features they need, while being very simple to use. They also appreciate the wealth of information and options that are useful. However, other customers feel that it lacks some features that they might expect to be standard in a router. They mention that the primary interface is misleading and not intuitive.

    "...It comes with the USG, a power adapter, instruction guide and wall screws in the box...." Read more

    "...for Internet access that is easy to setup, inexpensive, and gives you a ton info about your network (via the Unifi Controller software) I think this..." Read more

    "...The switch, as it now turns out, is a waste of money because it cannot be managed "without" the USG...." Read more

    "This unit is amazing with capabilities that go far beyond what you can do with typical consumer router/firewalls...." Read more

    Excellent SOHO/SMB Firewall - The Entire Unifi Line is Really Quite Good
    5 Stars
    Excellent SOHO/SMB Firewall - The Entire Unifi Line is Really Quite Good
    August 25, 2017 - Update: Still 5 Stars - Very Pleased!At home, I've been using Unifi for nearly a year and I couldn't be happier. The USG works perfectly with the entire system. They're currently up to USG Version 4.3.49.5001150 and Controller Version 5.5.20. Over the past year, one of the most noticeable things is how far along Ubiquiti has brought the Unifi line through their product updates to the controller and devices. They seem to listen to their customers and work to incorporate their requests.I did some Layer 3 VLAN testing and did not experience any drops or packet loss like another reviewer had reported. I'm using the USG and a 24 port non-POE Unifi switch for testing and had 100% success. USG to USG VPN connections work perfectly - without issue - but getting the USG to create a connection to other devices over IPSEC requires a lot of CLI work and JSON files. As stated earlier, UBNT listens to their customers and they've told me they plan to include the ability to create tunnels to any device in a future firmware release. I still think anyone who has multiple public IP addresses and the need to NAT ports to multiple IPs would be better suited with another solution, but if you've got a single public IP or dynamic (cable/dsl), this would work perfectly.My IT firm has deployed these to about six organizations to date and we have had zero issues. It's been invaluable for us to be able to log into a single console and remotely connect to a client's controller and get instant feedback on their network. We've experienced no Unifi related network outages and clients love the range of the wireless and the fact that they never have to call us about network issues.To those who have had issues with equipment, all I can say is: these are pieces of electronics and it happens. We've deployed enough of these to get a sense of reliability and we're pleased. As a Disaster Recovery plan, we've ordered a few spare units that we've stocked in the office. That way, if a client ever does have an issue, we can easily re-deploy a new piece of hardware - a lot more cost effectively than than if we'd gone with Cisco or another, more expensive, vendor.I'm still very pleased with Unifi and the USG.November 7, 2016 - UpdateIt's been about a month since installing my USG and I have been extremely pleased. I have had zero issues with uptime or reliability and I love having the near realtime visibility into my network statistics.I introduced it to my company (I work for a small IT firm) and we've also been testing it there for the past month. We started with a USG, Unifi Switch 24-150w, a cloud key and a UAP-AC-PRO but upgraded the USG to a USG-PRO-4 - everything has works flawlessly. We're in the process of rolling it out to a few smaller customers who don't need everything Cisco has to offer and my co-workers have been blown away with the ease of management/configuration and we all love the iOS app/remove management using Chrome.We have discovered that there is a very specific setup process for these and you can only adopt one USG per Unifi Controller. If you wish to replace/update the USG, you must first forget the one paired with the controller. Just a small caveat I thought I'd share.I'll post updates as I have them and/or maybe as we roll them out to customers.October 11, 2016 - Original ReviewAs far as I can tell, the Ubiquiti Unifi Security Gateway has come a long way. I came across Ubiquiti's Unifi line about five months ago (May, 2016) when I purchased a pair of WAPs for my home. I was so impressed with their Wireless products that I decided to give their USG a shot. If you notice, the reviews for this unit have gradually gotten better and better as Ubiquiti has released newer versions of their controller and firmware.I'm currently using the USG with the Unifi Cloud Key, version 5.2.9 and this whole setup works flawlessly. My LAN IP scheme is different than what comes default on the USG, so my setup required a few additional steps but it wasn't difficult by any means. Essentially, I had to run their controller application locally from my computer while giving my computer a static IP address and connected to the LAN port of the USG. I adopted the USG to the local controller, then adjusted my site network to the correct IP range. Once the USG had the new IP address, I connected it up to my live network where I was able to use my Cloud Key to adopt the USG and that was it.The unit itself feels physically sturdy - the case is metal and feels very well made. It comes with the USG, a power adapter, instruction guide and wall screws in the box. When powered up, prior to being configured, the square on top flashes white which changes to blue once configured. As stated above, initial configuration was pretty simple. Once that's done, new configuration is handled through the controller, but CLI is also avaiable. Configuring port forwarding couldn't be easier as it requires only a few simple clicks to complete. The new version of the Controller adds features for Routing as well as advanced Firewall control, as well as some nifty autobackup features for the Cloud Key.I actually upgraded from a Ubiquiti Edgerouter Lite so I could take full advantage of the Data Packet Inspection and having the real-time view of my network and bandwidth. I really like the main dashboard screen that shows the current bandwidth utilization, your attached Unifi Devices as well as the top devices, clients and top users (if DPI is enabled).I feel slightly ridiculous seeing that I have 33 devices connected to my home network but, since this is what I do for a living, I find it very helpful to have that kind of visibility. My plan is to ultimately replace the core switch in my home lab with a Unifi 24 port PoE to do some additional testing with their VOIP security cameras and NVR and/or their VOIP desk phones.I am very pleased with my purchase and have already recommended the Ubiquiti Unifi solution to several of my coworkers/friends.
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    Top reviews from the United States

    Reviewed in the United States on October 11, 2016
    Style: SingleVerified Purchase
    Customer image
    5.0 out of 5 stars Excellent SOHO/SMB Firewall - The Entire Unifi Line is Really Quite Good
    Reviewed in the United States on October 11, 2016
    August 25, 2017 - Update: Still 5 Stars - Very Pleased!
    At home, I've been using Unifi for nearly a year and I couldn't be happier. The USG works perfectly with the entire system. They're currently up to USG Version 4.3.49.5001150 and Controller Version 5.5.20. Over the past year, one of the most noticeable things is how far along Ubiquiti has brought the Unifi line through their product updates to the controller and devices. They seem to listen to their customers and work to incorporate their requests.

    I did some Layer 3 VLAN testing and did not experience any drops or packet loss like another reviewer had reported. I'm using the USG and a 24 port non-POE Unifi switch for testing and had 100% success. USG to USG VPN connections work perfectly - without issue - but getting the USG to create a connection to other devices over IPSEC requires a lot of CLI work and JSON files. As stated earlier, UBNT listens to their customers and they've told me they plan to include the ability to create tunnels to any device in a future firmware release. I still think anyone who has multiple public IP addresses and the need to NAT ports to multiple IPs would be better suited with another solution, but if you've got a single public IP or dynamic (cable/dsl), this would work perfectly.

    My IT firm has deployed these to about six organizations to date and we have had zero issues. It's been invaluable for us to be able to log into a single console and remotely connect to a client's controller and get instant feedback on their network. We've experienced no Unifi related network outages and clients love the range of the wireless and the fact that they never have to call us about network issues.

    To those who have had issues with equipment, all I can say is: these are pieces of electronics and it happens. We've deployed enough of these to get a sense of reliability and we're pleased. As a Disaster Recovery plan, we've ordered a few spare units that we've stocked in the office. That way, if a client ever does have an issue, we can easily re-deploy a new piece of hardware - a lot more cost effectively than than if we'd gone with Cisco or another, more expensive, vendor.

    I'm still very pleased with Unifi and the USG.

    November 7, 2016 - Update
    It's been about a month since installing my USG and I have been extremely pleased. I have had zero issues with uptime or reliability and I love having the near realtime visibility into my network statistics.

    I introduced it to my company (I work for a small IT firm) and we've also been testing it there for the past month. We started with a USG, Unifi Switch 24-150w, a cloud key and a UAP-AC-PRO but upgraded the USG to a USG-PRO-4 - everything has works flawlessly. We're in the process of rolling it out to a few smaller customers who don't need everything Cisco has to offer and my co-workers have been blown away with the ease of management/configuration and we all love the iOS app/remove management using Chrome.

    We have discovered that there is a very specific setup process for these and you can only adopt one USG per Unifi Controller. If you wish to replace/update the USG, you must first forget the one paired with the controller. Just a small caveat I thought I'd share.

    I'll post updates as I have them and/or maybe as we roll them out to customers.

    October 11, 2016 - Original Review
    As far as I can tell, the Ubiquiti Unifi Security Gateway has come a long way. I came across Ubiquiti's Unifi line about five months ago (May, 2016) when I purchased a pair of WAPs for my home. I was so impressed with their Wireless products that I decided to give their USG a shot. If you notice, the reviews for this unit have gradually gotten better and better as Ubiquiti has released newer versions of their controller and firmware.

    I'm currently using the USG with the Unifi Cloud Key, version 5.2.9 and this whole setup works flawlessly. My LAN IP scheme is different than what comes default on the USG, so my setup required a few additional steps but it wasn't difficult by any means. Essentially, I had to run their controller application locally from my computer while giving my computer a static IP address and connected to the LAN port of the USG. I adopted the USG to the local controller, then adjusted my site network to the correct IP range. Once the USG had the new IP address, I connected it up to my live network where I was able to use my Cloud Key to adopt the USG and that was it.

    The unit itself feels physically sturdy - the case is metal and feels very well made. It comes with the USG, a power adapter, instruction guide and wall screws in the box. When powered up, prior to being configured, the square on top flashes white which changes to blue once configured. As stated above, initial configuration was pretty simple. Once that's done, new configuration is handled through the controller, but CLI is also avaiable. Configuring port forwarding couldn't be easier as it requires only a few simple clicks to complete. The new version of the Controller adds features for Routing as well as advanced Firewall control, as well as some nifty autobackup features for the Cloud Key.

    I actually upgraded from a Ubiquiti Edgerouter Lite so I could take full advantage of the Data Packet Inspection and having the real-time view of my network and bandwidth. I really like the main dashboard screen that shows the current bandwidth utilization, your attached Unifi Devices as well as the top devices, clients and top users (if DPI is enabled).

    I feel slightly ridiculous seeing that I have 33 devices connected to my home network but, since this is what I do for a living, I find it very helpful to have that kind of visibility. My plan is to ultimately replace the core switch in my home lab with a Unifi 24 port PoE to do some additional testing with their VOIP security cameras and NVR and/or their VOIP desk phones.

    I am very pleased with my purchase and have already recommended the Ubiquiti Unifi solution to several of my coworkers/friends.
    Images in this review
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    28 people found this helpful
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    Reviewed in the United States on December 29, 2017
    Style: SingleVerified Purchase
    12 people found this helpful
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    Top reviews from other countries

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    José A.
    5.0 out of 5 stars Funciona Perfecto
    Reviewed in Spain on March 29, 2022
    Style: SingleVerified Purchase
    One person found this helpful
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    J.C.C.A
    5.0 out of 5 stars Gostei
    Reviewed in Brazil on September 9, 2020
    Style: SingleVerified Purchase
    Jose
    5.0 out of 5 stars Perfect!!!!
    Reviewed in the Netherlands on November 26, 2021
    Style: SingleVerified Purchase
    2 people found this helpful
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    Salvador Salazar
    5.0 out of 5 stars Buen desempeño
    Reviewed in Mexico on September 30, 2019
    Style: SingleVerified Purchase
    Yvon
    5.0 out of 5 stars Petit et efficace. Indispensable dans le monde Unifi.
    Reviewed in France on July 13, 2020
    Style: SingleVerified Purchase
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    Yvon
    5.0 out of 5 stars Petit et efficace. Indispensable dans le monde Unifi.
    Reviewed in France on July 13, 2020
    Ce routeur a pris sa place dans l'écosystème Unifi que j'avais chez moi. Efficace, très petit, il remplit tous les critères d'un bon routeur. Son intégration dans le contrôleur Unifi est simple, une fois bien paramétré, il se fait oublier.
    Un petit bémol sur la température qui a tendance à être un peu élevé, mais ça semble le cas de la plupart des produits de cette marque.
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    2 people found this helpful
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